CANCELLATION POLICY

CANCELLATION, NO-SHOW & LATE ARRIVAL POLICY By booking an appointment with 360 Nail Service, you acknowledge and agree to this cancellation policy. Appointments must be cancelled or rescheduled at least 24 hours before the scheduled appointment time. Cancellations or changes made within 24 hours of the appointment will result in the loss of the non-refundable retainer and may be subject to the remaining service balance. NO-SHOWS & LATE ARRIVALS: A 15-minute grace period is provided. After 15 minutes, the appointment may be cancelled and considered a no-show. No-shows are responsible for 100% of the scheduled service total. RETAINERS: A 50% non-refundable retainer is required to reserve an appointment and is applied toward the service total when the appointment is completed.